eNgY - Platform issue – Incident details

All systems operational

Show current status

Platform issue

ResolvedPartial outage54 minutes

Affected

Customer Portal

Operational from 2:18 AM to 2:53 AM, Degraded performance from 2:53 AM to 3:13 AM

Platform Customers

Partial outage from 2:18 AM to 2:53 AM, Degraded performance from 2:53 AM to 3:13 AM

  • ResolvedUTC

    The incident is resolved, as traffic processing has been stabilized.

    Internal investigation on the root cause is yet ongoing.

  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • InvestigatingUTC

    We are currently investigating an incident affecting message delivery on our platform.